Lead Waitress

PT Widya Duta · 📍 Kulon Progo · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 19.000.000 – Rp 23.000.000 per month
PT Widya Duta is seeking a dynamic and experienced Lead Waitress to join our team in Kulon Progo. As a Lead Waitress, you will be responsible for managing a team of waitresses, ensuring exceptional customer service, and maintaining the restaurant's high standards of quality and efficiency. This is an excellent opportunity for a professional who is passionate about hospitality and wants to take on a leadership role.

📋 Tanggung Jawab Pekerjaan

Manage and supervise a team of waitresses, ensuring they adhere to the restaurant's standards and policies.,Provide excellent customer service, ensuring guests have a pleasant dining experience.,Maintain a clean and organized work area, including tables, chairs, and dining equipment.,Take orders accurately and efficiently, and ensure they are delivered to the kitchen promptly.,Handle cash transactions and ensure accurate record-keeping.,Address customer complaints or concerns in a professional and courteous manner.,Train and mentor new waitresses to ensure they meet the restaurant's standards.,Assist in inventory management and restocking of supplies as needed.

🎓 Kualifikasi & Syarat

Minimum 3 years of experience as a waitress or similar role in the hospitality industry.,Strong leadership and team management skills.,Excellent communication and interpersonal skills.,Ability to work well under pressure and in a fast-paced environment.,Knowledge of food and beverage service standards and practices.,Fluency in Indonesian and English is a plus.,Valid ID and work permit for Kulon Progo.,Previous experience in a leadership or supervisory role is a plus.

🛠️ Keahlian

Leadership and team managementCustomer service and hospitalityMultitasking and time managementBasic computer skills for inventory managementProblem-solving and conflict resolutionAttention to detail and organization
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